Child Protection and Safeguarding Commitment

At G8 Education, we recognise our ability to make a substantial social contribution towards child protection and safeguarding in Australia, due to the size of our network and the breadth of the communities in which we operate.

We are committed to ensuring the safety, protection, and well-being of children by providing child-safe environments where all children are respected, valued, and encouraged to reach their full potential. To safeguard the children under our education and care, we take a zero-tolerance approach to child abuse and neglect and are committed to being a Child Safe Organisation. We understand our collective responsibility to lead a child-safe culture that encourages team members to speak up and remove the secrecy surrounding child abuse and neglect.

At G8 Education, we are helping shape the lives and minds of young children every day, championing early learning in the first five years through innovative and evidence-based care and teaching methods. With a clear purpose of creating the foundations for learning for life, we are committed to becoming the leading provider of quality early childhood education and care.

Our families trust us to provide high-quality care and education for their children. We recognise that building and retaining trust depends on the ethical and responsible behaviours, conduct and ways of working of our team members. Our Code sets the standard and provides guiding principles of what behaviours, conduct and ways of working are expected at G8. This Code is reviewed annually by the Board, and it may be updated when changes are made to G8’s strategy to ensure that it is operating effectively and that it remains consistent with G8’s core values.

Our Code applies to all team members, including employees (permanent, temporary or casual), Board members, agency staff, contractors, volunteers and students.

Sandcastles will promptly address any concerns from families to resolve issues and maintain good relationships. We provide different avenues for families to raise concerns, make complaints or provide compliments. These include:

• In person by speaking with the Centre Manager, Responsible Person or the child’s Educator
• By emailing the centre
• By contacting the Family Care Team

The Family Care Team is here to support you and your family during your time with us. Should you require assistance or wish to raise any concerns or grievances, the Family Care Team can help guide you through the process and help you gain the best solution.

You can contact the Family Care Team through the contact details below.